Returns

Our inspiration is to make sure you are completely satisfied with your Ruby & Flint jewelry

100% Guaranteed

For all Ruby & Flint jewelry, we offer a ‘14-Day Satisfaction Guarantee’ on all the jewelry purchased at www.rubyandflint.com. You have 14 calendar days (starting from the day you receive the item) to return an item.

Return Policy

Custom Made Products

Please note that, because we sell custom made products we are not obliged by law to offer a refund. However, because we want 100% satisfied customers, we do offer you the ‘100% Satisfaction Guarantee’!

Personalized and Made to Order items

Personalized and made to  order items cannot be returned or exchanged and are non-refundable.

How to return your item

Processing of your return

Once we have received your item, please allow another 7 days for your return to be processed.